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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

Of course, the flip side of this is the insanely detailed, overly long checklist. “Digital enterprise has evolved; today’s savvy leaders know that effective customer experience is about managing…” The entire set of interactions a customer has over the course of their lifespan with a brand. Erol Toker. TrulyWireless.