The four CX pillars that every Customer Success leader should know with ChurnZero Chief Customer Officer Abby Hammer
ChurnZero
MAY 13, 2022
ChurnZero Chief Customer Officer Abby Hammer joined The CXChronicles podcast to share how she’s used the four mainstay CX pillars —team, tools, process, and feedback—to build a high-performing Customer Success organization from the ground up and turn it into the most operationalized part of the business.
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