Chatbots Online Experience ROI Wait Times 
Kustomer
NOVEMBER 4, 2020
Customer service teams can employ AI to handle low-level support issues in real time, and gather initial information for live agents before intervention is needed. This results in lower wait times and fewer frustrated customers. Augmented messaging that allows chatbots and human agents to work in tandem. billion by 2024.
Kustomer
NOVEMBER 4, 2020
Customer service teams can employ AI to handle low-level support issues in real time, and gather initial information for live agents before intervention is needed. This results in lower wait times and fewer frustrated customers. Augmented messaging that allows chatbots and human agents to work in tandem. billion by 2024.
Expert insights. Personalized for you.
140 
Let's personalize your content