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Top 5 Customer Experience Predictions For 2021

Kustomer

The transportation industry is waiting in anticipation as automated cars threaten disruption. In finance, financial services companies leverage AI to recommend personalized products and services to individuals. This results in lower wait times and fewer frustrated customers. billion in 2019 to $9.4 billion by 2024.

article thumbnail

Top 5 Customer Experience Predictions For 2021

Kustomer

The transportation industry is waiting in anticipation as automated cars threaten disruption. In finance, financial services companies leverage AI to recommend personalized products and services to individuals. This results in lower wait times and fewer frustrated customers. billion in 2019 to $9.4 billion by 2024.