Chatbots Customer Care Customer Service Strategies Loyalty Programs 
ShepHyken
DECEMBER 6, 2021
3 Ways to Move From Customer Service to Customer Care by Patrick McCullough. Destination CRM) What’s the difference between customer service and customer care? So, if customer service isn’t a department, what do you call it? How about “customer care?”
SurveySparrow
DECEMBER 15, 2019
Your customers, no matter what their account size is, will be more than happy if the product/service they purchased from you is in line with their expectations. If you look at it objectively, that is all the average customer cares about. Why do you need a Good Customer Service Strategy?
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