CEM Customer Experience Management Lifetime Customer Reference 
Customer Enthusiast
NOVEMBER 26, 2017
Customer experience (CX) is the product of any interaction between an organization and a customer. Customer experience management (CEM) is the art and science of coaxing lifetime customer loyalty from daily transactions. Don’t settle for ordinary. Choose extraordinary.
SmartKarrot
JULY 26, 2021
A lot has been said and written about customer experience and still, there are tons of questions on CX. This article attempts to answer some of the most frequently asked questions on customer experience. What is customer experience? What are the top customer experience challenges?
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