CEM Customer Connectedness Feedback How To 
Lumoa
FEBRUARY 9, 2023
Long-term actions are based on the analytics results of customer feedback. Later, communicate the changes and improvements you’ve done based on customer feedback back to your customers. In both cases, follow-up is a necessity, not a choice, if you want to build strong relationships with your customers.
Lumoa
MARCH 20, 2018
How to take actions on customer experience? Listen to your customers. Long-term actions are based on the analytics results of the customer feedback. Later, communicate the changes and improvements you’ve done based on customer feedback back to your customers. ACT ON CUSTOMER FEEDBACK!
Lumoa
MARCH 20, 2018
How to take actions on customer experience? Listen to your customers. Long-term actions are based on the analytics results of the customer feedback. Later, communicate the changes and improvements you’ve done based on customer feedback back to your customers. ACT ON CUSTOMER FEEDBACK!
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