Call Flow Connections Contact Center Government 
Talkdesk
DECEMBER 23, 2020
How to improve the process Proactive outreach, A/I, automation, predictive routing and calling will be essential for outreach to the most vulnerable clients while ensuring proper staffing levels. Since many banks have shuttered their branches they are leveraging the contact center as their client experience hub.
Talkdesk
MAY 29, 2020
At Talkdesk®, we’re serious about moving contact centers to the cloud, keeping the business running at any time and ensuring that no customer is left without an answer when they need help. Studio helps with this,” Barbarich explains, by allowing for simplified call flow visualization directly in the flow design tool.
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