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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

In the absence of a highly sophisticated and focused attack, phantom users will be prevented from proceeding with the call after this screening. Maintain privacy settings over the entire customer journey Customers’ information is shared at every point in the process.

article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

In the absence of a highly sophisticated and focused attack, phantom users will be prevented from proceeding with the call after this screening. Maintain privacy settings over the entire customer journey Customers’ information is shared at every point in the process.