Call Center Communication Mobile Customer Service Self Service 
Joe Rawlinson
APRIL 25, 2018
Self-Service Helpdesk. The chances are that your customers are going to search for a solution online before they decide to directly contact you. Fortunately, you can seize this opportunity by publishing your online self-service help-desk. Basically, you can make a window to any of your services via a mobile app.
GetFeedback
MAY 9, 2018
This is a guest post by Alexa Lemzy, customer service manager of TextMagic. Excellent customer service is a cornerstone of most successful businesses. Today, customer service goes beyond the call center. 6 Ways to Provide Outstanding Mobile Customer Service.
Comm100
FEBRUARY 6, 2018
Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. This CRM solution offers customer service and social media integrations, knowledge management for digital self-service, conversational bots and more.
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