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Four Key Considerations for Adopting AI for Debt Collection

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Examples include, unexpected expenses such as medical bills, expensive repairs, or the loss of a loved one. As a researcher, finding unique solutions to debt collection presents the opportunity to not only improve call center efficiency, but also to alleviate the emotional strain of the work, both for the customer and the agent.

article thumbnail

Four Key Considerations for Adopting AI for Debt Collection

Interactions

Examples include, unexpected expenses such as medical bills, expensive repairs, or the loss of a loved one. As a researcher, finding unique solutions to debt collection presents the opportunity to not only improve call center efficiency, but also to alleviate the emotional strain of the work, both for the customer and the agent.