How will Visual Engagement Impact Your Contact Center? The KPI Deep Dive
TechSee
MAY 29, 2018
As leaders in intelligent visual support,we’ve implemented visual support in the contact centers of some of the world’s largest companies, including Vodafone, Samsung, Orange , Liberty Global, and Achmea. Customer Service KPI #1 – NPS (Net Promoter Score). Best Practices in Visual Support.
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