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How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

JULY 1, 2020

Rather than in a coffee shop or conference room, meetings are online and video solutions are now being used. Examples include cloud infrastructure providers, call center solution experts, etc. Now: Schedule online meetings. Haircuts: Before: A hairdresser cut my hair. Now: My wife cuts my hair!

Contact Center 266
Contact Center Call Center Call Center Solutions Roadmap 266
article thumbnail

How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

JULY 1, 2020

Rather than in a coffee shop or conference room, meetings are online and video solutions are now being used. Examples include cloud infrastructure providers, call center solution experts, etc. Now: Schedule online meetings. Haircuts: Before: A hairdresser cut my hair. Now: My wife cuts my hair!

Contact Center 182
Contact Center Call Center Call Center Solutions Roadmap 182
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How Have your Customers’ and Employees Expectations Changed?

VDS

JULY 20, 2020

Rather than in a coffee shop or conference room, meetings are online and video solutions are now being used. Examples include cloud infrastructure providers, call center solution experts, etc. Now: Schedule online meetings. Haircuts: Before: A hairdresser cut my hair. Now: My wife cuts my hair!

Contact Center 52
Contact Center Call Center Call Center Solutions Roadmap 52
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