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Call Center BPO Philippines Software (2021 Features & Pricing)

Magellan Solutions

AUGUST 5, 2021

. • Seamless call transfer mechanisms. Special routing plans to handle phone calls during holidays. Auto dialers are call center solutions that automatically dial phone numbers from a contact list. Detailed call recording and logging. • Integrates with Freshsales CRM. 25.30 – $70.92/month.

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What Are The Benefits Of CCaaS For Businesses?

NobelBiz

JUNE 1, 2021

A CCaaS is a multi-channel contact center solution that is critical to a company’s growth. It is a software system that improves customer service efficiency by utilizing a call center solution that manages several channels particular to a business. What exactly is a CCaaS solution?

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