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5 Top Customer Service Articles of the Week 10-11-2021

ShepHyken

OCTOBER 11, 2021

Fast Company) Providing exceptional customer service is a tried and tested way for brands to stand out and succeed. and solving the problem on the first call (known as first call resolution). TechRepublic) A Zendesk report found a series of commonalities among companies it calls CX champions.

Customer Service 73
Customer Service Hospitality Rewards Programs Self Service 73
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5 Ways to Improve Customer Loyalty and Skyrocket Sales

Joe Rawlinson

JULY 24, 2019

In this day and age, where cut-throat competition is rife, brand loyalty is as elusive as a dream. From expeditious customer service and product quality to brand values and convenience, there are a host of factors that influence customer satisfaction. Customer Reward Programs. Crafting Strategies for Enhanced CX.

Loyalty 107
Loyalty Sales First Call Resolution Rewards Programs 107
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