ProProfs Chat

JULY 30, 2021

Let’s consider the famous coffee brand Starbucks. It remains one of the most sought after brands for the authentic and superior quality of its coffee. Because of this Fortune Magazine has rated Starbucks as the 6th most desired company. Hence, having a positive brand image makes it easy to sell your new products. (b)

Brands 111

Brands Net Promoter Score Social Media e-support 111

SurveySensum

FEBRUARY 10, 2022

Given its significance, how do you improve your Net Promoter Score? Did you know that 48% of your unhappy customers are likely to complain about negative experiences with brands to 10 or more people? Here are the 11 surefire strategies that can help you increase the Net Promoter Score.

NPS 52

NPS Net Promoter Score Strategy Effort Score 52

SurveySensum

FEBRUARY 3, 2022

Given its significance, how do you improve your Net Promoter Score? Did you know that 48% of your unhappy customers are likely to complain about negative experiences with brands to 10 or more people? Here are the 11 surefire strategies that can help you increase the Net Promoter Score.

NPS 52

NPS Net Promoter Score Strategy Effort Score 52

CSM Magazine

OCTOBER 7, 2020

Customers who received some form of response from the brand valued the brand more positively in the future. All consumers valued responsive brands more highly. The positive commentators were willing to pay the highest premiums for service with responsive brands.

Customer Service 52

Customer Service Customer Experience Net Promoter Score Touchpoint 52