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Benefits Of Customer Support Outsourcing

Magellan Solutions

Increased customer loyalty makes it more likely for those customers to purchase from your business again. Make sure you’re implementing customer service strategies that can translate into recurring revenue or upsells. Builds brand value. This would then increase your recurring revenue as well.

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50+ Customer Engagement Statistics for 2020

ProProfs Chat

“Your most unhappy customers are your greatest source of learning.” — Bill Gates. Elaborating on this maxim, I would also like to add that unhappy customers can ruin the brand value in minutes. It takes less than a minute for an angry customer to post their bitter experiences online. In 2018, 46.5