Top 5 Customer Service & CX Articles for Week of February 26, 2024
ShepHyken
FEBRUARY 25, 2024
How Customer Advocacy Fuels Brand Loyalty and Growth by Marbue Brown (CMSWire) Reputations are made or broken by the experiences customers have with companies and especially by what they have to say about those experiences. Making the program attractive and valuable to your customers is key. Of course, there’s more to this article.
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