5 Call Center Technologies That Reduce Call Abandonment Rates
NobelBiz
AUGUST 2, 2022
It is possible to avoid a low call failure rate by identifying the customers who are more likely to hang up or stop answering their phones. How to avoid abandoned calls? Offering clients call-back is the greatest way to decrease customer service abandonment. Our customer care team is available 24 hours a day, 7 days a week.
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