Remove Automatic Callback Remove Average Handle Time Remove Course Remove Interaction
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6 Mistakes to Avoid at All Cost in Customer Service Phone Support

NobelBiz

So, what are the most typical client annoyances when interacting with businesses? And the best one to tackle this problem is: Automatic callback Callback is a CTI function that allows callers to request a callback if the line is busy, no agent is available to handle their call, or they just wish to be called back later.