Abandon Rate Customer Service Representative Survey Transportation 
ViiBE Blog
JANUARY 19, 2022
Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Today, according to Gartner , 76% of customer service and support functions have 80% to 100% of their staff working from home. 5 Remote work challenges 2.1.
ViiBE Blog
JANUARY 19, 2022
Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Lack of support A customer service personnel is not alone when it comes to handling customer queries, and it should not be that way either. Download now 2.
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