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70+ Online Shopping Survey Questions To Ask Your Customers

SurveySensum

Checkout Process Feedback Survey According to a report by the Baymard Institute on “Cart Abandonment Stats 2023”, it was found that the average cart abandonment rate is 69.9%, out of which 17% of the customers abandon because of a long and complicated checkout process. So you decide to reach out to customer care.

Survey 52
article thumbnail

70+ Online Shopping Survey Questions To Ask Your Customers

SurveySensum

Checkout Process Feedback Survey According to a report by the Baymard Institute on “Cart Abandonment Stats 2023”, it was found that the average cart abandonment rate is 69.9%, out of which 17% of the customers abandon because of a long and complicated checkout process. So you decide to reach out to customer care.

Survey 52