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5 things we love about Talkdesk

Talkdesk

MARCH 12, 2021

Talkdesk is an enterprise cloud contact center as a service (CCaaS) solution provider empowering companies to deliver customer experience excellence and top-notch quality of service (QoS). Founded to bring a paradigm shift into the realm of call center solutions, it became the first CCaaS unicorn startup in 2018.

Call Flow 91
Call Flow Contact Center Abandon Rate Omni-Channel 91
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Why Outsource Outbound Call Center Services? A Comprehensive Guide

Magellan Solutions

NOVEMBER 20, 2023

This knowledge increases conversion rates and simplifies your sales efforts. For example, the financial services company FJ Solutions suffered from high lead abandonment rates. By outsourcing outbound support, they increased lead conversion rates. It involves not only meeting but exceeding customer expectations.

Call Center 52
Call Center e-support Abandon Rate Sales 52
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