Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
from 2021 to 2028 to reach USD 12.2 billion by 2028. Improving Efficiency It is estimated that a salesperson makes 52 calls daily (with 15% of the time dedicated to leaving voicemails). Every step of the process can be calibrated to minimize the agent’s effort, from dialing the number to logging the call in the CRM.
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