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The Importance of Mobile Customer Experience in 2023

SurveySensum

billion by 2028. Statista predicts that by 2025, retail e-commerce sales are expected to grow almost twofold, amounting to approximately 710 billion U.S. For example, Swiggy’s in-app chat support provides 24*7 responsive customer support. Ubiquity of Mobile Devices: Mobile devices have become integral to our lives.