Remove 2028 Remove Customers Remove First Call Resolution Remove Innovation
article thumbnail

Automated Interaction Summaries: A Catalyst for Enhanced Efficiency and Engaging Customer Interactions

NobelBiz

In today’s competitive business landscape, customer service plays a pivotal role. These are instrumental in enhancing agent utilization, customer experiences and shaping business strategy. According to a report by Mordor Intelligence , the AI market in call center applications is anticipated to witness a CAGR of 25.8%