Chatbots: Empowering Customer Service Amid Turbulent Times
Team Support
MAY 31, 2023
If you’re still not convinced of the utility of chatbots, it is important to note that chatbots are expected to be the primary mode of customer communication for at least a quarter of companies by the year 2027. Today’s chatbots are more focused on enhancing the customer experience by offering immediate answers to common challenges.
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