How AI and GenAI Are Shaking the Status Quo in Customer Experience (CX)
ECXO
NOVEMBER 16, 2023
Pioneers understand they can create competitive advantage over traditional firms by utilising the technology to serve customers with a better value proposition – at scale. It’s being embedded into workflows and customer touchpoints. AI is top of mind for all leaders, including you and I. There’s so much to think about here.
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