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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

Live agents who only speak with qualified leads avoid time wasted on voicemails, hang-ups, and dropped calls. Contact center teams can maximize their time and efforts, getting big results that benefit everyone. Meanwhile, the market for call-center AI technology is expected to increase from $800 million in 2019 to $2.8