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Customer service challenges of remote work

ViiBE Blog

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

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5 CX Trends for 2022: What Contact Center Leaders Need To Watch Out for

NobelBiz

We identified 5 significant trends that are currently in play in 2021 but will be amplified in the post-pandemic environment in 2022. There is no requirement for an e-commerce site since the merchant may sell his store’s merchandise even if it is closed, and the consumer receives a payment link via WhatsApp, e-mail, or other means.

article thumbnail

5 CX Trends for 2022: What Contact Center Leaders Need To Watch Out for

NobelBiz

We identified 5 significant trends that are currently in play in 2021 but will be amplified in the post-pandemic environment in 2022. There is no requirement for an e-commerce site since the merchant may sell his store’s merchandise even if it is closed, and the consumer receives a payment link via WhatsApp, e-mail, or other means.