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Call Center BPO Philippines Software (2021 Features & Pricing)

Magellan Solutions

. • Seamless call transfer mechanisms. Special routing plans to handle phone calls during holidays. Auto dialers are call center solutions that automatically dial phone numbers from a contact list. Real-time reports that can be customized. • Detailed analytics and reports. • 25.30 – $70.92/month.

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What is CRM integration and why is it useful?

ViiBE Blog

Call Center , Customer experience , Remote operations , Technology. August 2, 2021. A CRM integrated call center solution goes beyond just storing and utilizing customer data – it turns call center support into a centralized, cross-functional solution. 26 August 2021.

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