Remove 2020 Remove Contact Center Remove Customer Service Strategies Remove Handbook
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. His 23rd book, “Kaleidoscope: Delivering Innovative Service That Sparkles” was released in February 2017 and is an inspirational guide to providing remarkable service. Colin Shaw. Kate Leggett. Marsha Collier.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. His 23rd book, “Kaleidoscope: Delivering Innovative Service That Sparkles” was released in February 2017 and is an inspirational guide to providing remarkable service. Colin Shaw. Kate Leggett. Marsha Collier.