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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Gartner predicts that by 2019, AR, VR and mixed reality (MR) solutions will be adopted in 20% of large-enterprise businesses. In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs.

Trends 84
article thumbnail

5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Gartner predicts that by 2019, AR, VR and mixed reality (MR) solutions will be adopted in 20% of large-enterprise businesses. In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs.

Trends 84