Remove 2018 Remove Call Recording Remove Customer relationships Remove Lifetime Customer
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Three Ways to Get More Value from Your Workforce Optimization Platform

Avaya

The most significant change is that the customer experience is now a key driver of your brand. Each customer relationship starts with a single interaction and lasts the entire customer journey, and that journey could last decades. GDPR went into effect in May 2018 to protect European Union (EU) citizens’ data and privacy.