2018 Call Recording Competitive Advantage Contact Center 
Talkdesk
FEBRUARY 16, 2021
Once the initial shock subsided, however, many companies have been pleasantly surprised by how quickly they are accruing benefits from their cloud contact centers and customer experience (CX) applications. You continue to lean on legacy on-premises contact center platforms.
Avaya
JUNE 18, 2018
In a hyper-competitive and regulated environment, here are three ways to get more value from your workforce optimization platform. GDPR went into effect in May 2018 to protect European Union (EU) citizens’ data and privacy. Use the nuances of customer interactions to your competitive advantage. Comply with GDPR.
Expert insights. Personalized for you.
139 
Let's personalize your content