Remove 2016 Remove Contact Center Remove Customer Change Remove Omni-Channel
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How Top Performing Contact Centers Will Own 2017

Storyminers

Overall, it’s really just about providing a quality customer experience. We touched base with leading customer experience expert Mike Wittenstein to learn how you can make your contact center adaptive to customers’ evolving omni-channel expectations in 2017. to serve customers better).

article thumbnail

How Top Performing Contact Centers Will Own 2017

Storyminers

Overall, it’s really just about providing a quality customer experience. We touched base with leading customer experience expert Mike Wittenstein to learn how you can make your contact center adaptive to customers’ evolving omni-channel expectations in 2017. to serve customers better).