2016 Chatbots Contact Center Customer Change 
Storyminers
JANUARY 24, 2017
Overall, it’s really just about providing a quality customer experience. We touched base with leading customer experience expert Mike Wittenstein to learn how you can make your contact center adaptive to customers’ evolving omni-channel expectations in 2017. 2017 won’t be a year of “one thing changes one time.”
Storyminers
JANUARY 24, 2017
Overall, it’s really just about providing a quality customer experience. We touched base with leading customer experience expert Mike Wittenstein to learn how you can make your contact center adaptive to customers’ evolving omni-channel expectations in 2017. 2017 won’t be a year of “one thing changes one time.”
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