New Customer Payment Options Take the Headache out of PCI Dss Compliance for Contact Centers
CSM Magazine
DECEMBER 12, 2019
With card fraud and identify theft continuing to hit the headlines, Jason Roos, CEO of Cirrus , discusses how call centers can navigate the options to ensure both PCI DSS compliance and the best possible customer experience. in 2016 and dipping well below 40% (36.7%) in 2018. in 2012 to a high of 55.4%
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