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Remove 2014 Remove Self Service Remove Virtual Call Center Related Topics
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Improving Your E-Commerce Customer Service to Meet Today’s Consumer Expectations

Joe Rawlinson

AUGUST 9, 2017

Empower your customer service team to handle service tickets across all channels by adopting a virtual call center platform such as 8×8 Virtual Contact Center that is equipped to deliver a consistent omni-channel experience. Add Value by Utilizing Technological Innovations.

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Omni-Channel Self Service Consumers Meeting 104
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The Future Customer Experience Will Go Virtual

Win the Customer

DECEMBER 15, 2015

We want our personalized customer service to encompass a wide variety of platforms from social media to mobile while still being easy to use with lightning-fast responses. At the end of 2014, Forrester reflected on current and rising trends in customer service including omni-channel support. Virtual Call Centers.

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Omni-Channel Virtual Call Center Customer Experience Self Service 52
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