2014 Interaction Mobile Customer Service Social Media 
GetFeedback
MAY 9, 2018
With mobile purchases on the rise, excellent mobile customer service is becoming more important. When questions arise, mobile customers should be able to reach your business quickly and easily through the mobile means of their choice (live chat, messengers, texting, FAQs, etc). About the Author.
Eptica
JUNE 3, 2016
Author: Steve Nattress For increasing numbers of people mobile is their preferred means of connecting to, and communicating with, the outside world. Time spent on mobile devices grew by 117% year on year between 2014 and 2015 and nearly half of all ecommerce transactions now take place on mobile devices.
Comm100
FEBRUARY 6, 2018
Business Seeks All-in-One Customer Service Software. Company Seeks Social Media Software with a Focus in Marketing. Business Seeks Social Media Software with Integrated Social CRM. Operating system — Some customer engagement tools run better on certain platforms than on others.
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