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Are you ready for the customer-led economy?

Vonage

The Economist published a report sponsored by Salesforce on the customer-led economy in 2013, but four years on this phenomenon is only growing. Plus, Generation C are much more in control of their online experience than ever before. With a smartphone in every pocket, the customer-led economy is here – but are you ready?

article thumbnail

Are you ready for the customer-led economy?

Vonage

The Economist published a report sponsored by Salesforce on the customer-led economy in 2013, but four years on this phenomenon is only growing. Plus, Generation C are much more in control of their online experience than ever before. Personalised, multi-channel service.