Call Centers Go Mobile to Satisfy Higher Customer Service Expectations
CSM Magazine
JULY 28, 2015
As in other verticals such as retail, health and finance, the consumer is now at the center of operational design and customer satisfaction is the new and key-performance index. The Philippine’s BPO sector is the fastest growing industry in the country with 900,000 Filipinos employed full time in 2013 providing an estimated 1.3M
40 
Let's personalize your content