2012, Customer Service Strategies and Employee Engagement

Customer Experience Influencers You Must Follow – Part 2

Customer Guru

AUGUST 21, 2018

DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. John is an “Ex-Disney Guy” and Customer Experience Coach. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI.

Customer Experience

Customer Experience Customer Journeys Consulting Customer Experience Professionals

Talkdesk Weekly Round-Up #2

Talkdesk

SEPTEMBER 8, 2015

We don’t like to be overly complicated, so here’s the deal: We help you, you help your customers. This week, as always, we’ve lassoed up some advice from around the web to help you improve your company’s customer service strategy. Want to be Customer-Centric? Engage Your Employees. Simple as that.

Call Center

Call Center Employee Engagement Customer Service Representative Customer Centricity

Customer Experience Update

Customer Experience Influencers You Must Follow – Part 2

Talkdesk Weekly Round-Up #2

Webinars

Stay Connected