2012 Customer Service Representative Measurement Poor Customer Service 
Beyond Philosophy
MARCH 8, 2017
Neither of them provides a Customer Experience worth mentioning—at least not in a positive light. Back in 2012, we did some research involving over 40 telecoms. We asked the Customer Experience professionals there to name a Telecom they admired for the experience they provided. Each and every one was a cost-cutting measure.
ProProfs Chat
JUNE 14, 2019
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