2011 Customer Engagement Customer Service Representative Touchpoint 
Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. That circle represents the customer’s world – his practical, emotional and low-effort needs – the reason he is reaching out to you and everything else that comes with it.
Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. That circle represents the customer’s world – his practical, emotional and low-effort needs – the reason he is reaching out to you and everything else that comes with it.
Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. That circle represents the customer’s world – his practical, emotional and low-effort needs – the reason he is reaching out to you and everything else that comes with it.
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