Top 50 Customer Service Leaders – Best Customer Experience Influencers
Storyminers
JULY 6, 2020
His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. In July 2010, Eliason left Comcast to become the global director of social media at Citi. Aimee Lucas. Annette Franz.
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