Comm100

OCTOBER 28, 2015

Whether you’re an online business or a brick and mortar store, being able to provide great customer service is important to the success of your company. Help should never be hard to find for a customer; one way to make yourself easily and readily available is through live help software (also known as live support or live chat).

Average Handle Time 100

Average Handle Time Multi-Channel Effort Score System 100

NobelBiz

FEBRUARY 22, 2023

Customer service is a critical aspect in ensuring a company’s and brand success. Naturally, the best approach to maintain an exceptional level of service is to serve customers through a contact center. In this article, we dissect Customer Service 7 pain points in call centers, and how to tackle them.

Call Center 52

Call Center Customer Service Contact Center Social Media 52

NobelBiz

MAY 17, 2022

Customer service is a critical aspect in ensuring a company’s and brand success. Naturally, the best approach to maintain an exceptional level of service is to serve customers through a contact center. In this article, we dissect Customer Service 7 pain points in call centers , and how to tackle them.

Call Center 52

Call Center Customer Service Contact Center Social Media 52