Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Aimee Lucas. Barry Dalton.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

InteractionMetrics

JUNE 19, 2023

An e-commerce site with bold checkout buttons and a simple shopping cart icon demonstrates the fundamentals of good UX design. “As an app, software, or website owner, your product is not the totality of your brand and, therefore, not the totality of the customer experience.” ” writes Rafał Warniełło.

Loyalty 52

Loyalty Net Promoter Score Touchpoint User Experience 52

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Aimee Lucas. Barry Dalton.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130