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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. Bruce is widely viewed as a leading expert in how large organizations build differentiation with customer experience. She has served clients as an independent consulting partner since 2004. Dennis Wakabayashi. Jeanne Bliss.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. Bruce is widely viewed as a leading expert in how large organizations build differentiation with customer experience. She has served clients as an independent consulting partner since 2004. Dennis Wakabayashi. Jeanne Bliss.