‘Tis the Season to Find Pain Points in Your Retail Customer Journey
Experience Investigators by 360Connext
DECEMBER 10, 2019
No (jingle) bells and whistles, just insights and action. Offering free gift wrapping or even special gift tags can help your harried shoppers when they need it the most. To really exceed expectations, it’s time to understand your customer’s journey from their perspective. And no internal lingo. Let’s go.
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